Terms of Service
Welcome to Veyn. These Terms &
Conditions (“Terms”) govern your use of the Veyn website and the purchase of
products offered through www.veynrituals.com (the “Site”). By accessing our Site or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use the Site.
1. About Veyn
Veyn is a wellness-focused brand offering botanical tea rituals, coffee, and curated gourmet goods crafted with care and intention. All products are sold for personal enjoyment and lifestyle use.
2. Eligibility to Purchase
By using this Site, you confirm that you are at least 18 years old or the age of majority in your jurisdiction and legally capable of entering into a binding agreement.
3. Products & Descriptions
We take care to describe our products as accurately as possible. However, due to the natural and handcrafted nature of our botanical goods:
— Appearance, color, aroma, and flavor may vary
— Product images are for illustrative purposes only
— Availability is subject to change without notice
Veyn reserves the right to modify or discontinue products at any time.
4. Wellness & Food Disclaimer
Veyn products are not intended to diagnose, treat, cure, or prevent any medical condition.
— Our botanical blends are offered as sensory and lifestyle experiences
— Statements on the Site have not been evaluated by medical or regulatory
— You should consult a qualified healthcare professional before consuming our products if you are pregnant, nursing, taking medication, or have allergies or health conditions
Consumption of food and beverage products is at your own discretion and risk.
5. Orders & Payment
All prices are listed in [USD / EUR – choose one] and are subject to change without notice.
We accept payment through secure third-party payment processors. By placing an order, you authorize us to charge your selected payment method for the full order amount, including taxes and shipping where applicable.
Veyn reserves the right to:
— Refuse or cancel orders at our discretion
— Limit quantities purchased per order or customer
— Cancel orders due to pricing errors, stock issues, or suspected fraud
6. Shipping & Delivery
We ship domestically:
— Shipping timelines are estimates, not guarantees
— Customs duties, import taxes, and local fees are the responsibility of the customer
— Veyn is not responsible for delays caused by carriers, customs authorities, or unforeseen events.
Risk of loss passes to the customer upon delivery to the carrier.
7. Returns & Refunds
Due to the perishable and consumable nature of our products, all sales are final, except where required by law.
We may offer replacements or refunds at our discretion for:
— Items damaged in transit
— Incorrect items received
Claims must be submitted within 7 days of delivery with supporting photographs.
Please contact: info@veynrituals.com
8. Subscriptions
If you enroll in a recurring subscription:
— You authorize recurring charges to your payment method
— Subscription frequency, pricing, and products are disclosed at checkout
— You may modify or cancel your subscription prior to the next billing cycle through your account
Veyn reserves the right to update subscription terms with notice.
9. Intellectual Property
All content on this Site, including text, imagery, product names, trademarks, rituals, and brand materials, is the exclusive property of Veyn.
You may not copy, reproduce, distribute, or exploit any content without prior written consent.
10. User Conduct
You agree not to:
— Use the Site for unlawful purposes
— Attempt to interfere with Site functionality or security
— Misrepresent your identity or submit false information
We reserve the right to restrict or terminate access for violations.
11. Limitation of Liability
To the fullest extent permitted by law:
Veyn shall not be liable for any indirect, incidental, or consequential damages arising from the use of our Site or products, including but not limited to allergic reactions, misuse, or personal interpretation of product effects.
Total liability shall not exceed the amount paid for the product giving rise to the claim.
12. Indemnification
You agree to indemnify and hold harmless Veyn, its officers, directors, employees, and partners from any claims arising out of your use of the Site or violation of these Terms.
13. Privacy
Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
14. Governing Law
These Terms are governed by the laws of [Insert Jurisdiction — Illinois, n], without regard to conflict of law principles.
15. Changes to These Terms
We may update these Terms periodically. Changes take effect upon posting to the Site. Continued use constitutes acceptance of the revised Terms.
16. Contact Information
For questions regarding these Terms, please contact:
Email: info@veynrituals.com
Website: www.veynrituals.com
17. Data Protection & GDPR
Veyn processes personal data in accordance with:
— EU General Data Protection Regulation (GDPR)
— UK GDPR and Data Protection Act 2018
EU and UK customers have the right to:
— Access their personal data
— Request correction or deletion
— Restrict or object to processing
— Request data portability
— Withdraw consent at any time
Details on how we collect, use, and store personal data are provided in our Privacy Policy.
18. Online Dispute Resolution (EU)
If you are an EU resident and wish to raise a dispute, you may access the EU Online Dispute Resolution (ODR) platform provided by the European Commission.
Veyn is not obligated to participate in alternative dispute resolution but remains committed to resolving concerns directly and fairly.
19. Governing Law for EU & UK Customers
For EU and UK consumers, these Terms shall be governed by the laws of your country of residence where mandatory consumer protections apply, without depriving you of those rights.
20. Language
These Terms are provided in English. Where translations are offered, the English version shall prevail in the event of inconsistency, except where prohibited by law.
